Shipping policy
Shipping Policy (Human Static Co.)
Order processing time
All of our products are made to order. Once you place an order, it typically takes 3 to 7 business days for production before it ships.
Please note that production times may be longer during holidays or high-volume periods.
Shipping times
Shipping times vary based on location and carrier. Estimated delivery times after fulfillment are:
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United States: 3 to 4 business days
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Europe: 6 to 8 business days
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Australia: 2 to 14 business days
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Japan: 4 to 8 business days
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International: 10 to 20 business days
These are estimates and not guaranteed delivery dates.
Where we ship from
We work with a print-on-demand fulfillment partner with facilities worldwide. Orders are printed and shipped from the location that can fulfill them most efficiently based on your address. Currently our only available market is USA. Stay tuned for more markets.
Tracking information
Once your order ships, you will receive a confirmation email with a tracking link. Please allow up to 48 hours for tracking information to update.
Customs and import taxes
International orders may be subject to customs fees, import taxes, or duties. These fees are determined by your local customs authority and are the responsibility of the customer. We do not control or collect these fees.
Delays and delivery issues
Shipping delays can occur due to carrier issues, customs processing, or high order volumes. If your order appears delayed, please check your tracking link first.
If your order is lost in transit, contact us within 30 days of the estimated delivery date so we can investigate and assist.
If a package is marked as delivered but cannot be located, we recommend checking with neighbors or your local carrier. Unfortunately, we cannot guarantee replacements for packages marked as delivered.
If an order is returned due to an incorrect or incomplete address or because it was unclaimed, reshipping costs may apply. Please double-check your address at checkout.